The skill of coaching is more than just guiding others—it's about empowering people to
discover solutions themselves, building their confidence, and enabling them to take ownership of their growth. Effective coaching isn’t about giving answers but about asking powerful questions that inspire self-reflection and thoughtful action. Being great at coaching is a key skill set for today’s executive. Here’s a closer look at how great coaching can set people up for success.
1. Start with Great Questions
At the heart of impactful coaching is the ability to ask questions that spark insight and self-discovery. When people are guided to uncover answers themselves, they’re more likely to commit to solutions and take meaningful action. Great questions allow them to explore their thoughts, tap into their feelings, and move toward positive actions rather than reactive responses. Here are some types of questions to consider:
Diagnostic Questions: These help people reflect on their current approach. For example, “How do you typically approach this type of situation?” allows them to examine their process.
Multiple Choice Questions: Offer choices to help them explore different perspectives or potential actions. “Would you lean more toward option A or B?” can help clarify their preferences.
Clarifying Questions: Sometimes it’s essential to make sure you fully understand what the person is saying. “So, what I hear you saying is…” can help uncover underlying issues and ensure you’re on the same page.
By asking these types of questions, coaches help people move from good thinking to positive action, a pathway that often leads to deeper insights and more sustainable solutions.
2. Blend Coaching with Mentorship
While coaching is focused on helping people find their answers, mentorship sometimes comes into play when people need practical wisdom or guidance from someone with more experience. Sharing a lesson or perspective from your own journey can be invaluable when someone can’t clearly see the best way forward. This balanced approach ensures that people benefit from both self-discovery and experienced insight, setting them up for more informed decisions and growth.
3. Questions to Avoid
Not all questions are helpful in coaching. Here are a few types of questions that can hinder rather than help:
Closed Questions: These limit responses to yes or no answers, which can stall exploration. Instead, aim for open-ended questions that encourage discussion.
Leading Questions: Avoid questions that hint at a “right” answer, as these can make the other person feel pressured or cornered.
Judgmental Questions: Starting with “Why did you…?” can come across as accusatory and may make people defensive. Instead, try neutral language like, “Can you walk me through your thought process on that?”
By steering clear of these question types, coaches can foster an environment where people feel comfortable exploring their thoughts and solutions openly.
4. Foster an Authentic, Caring Environment
Creating a supportive, open environment is essential for effective coaching. Sometimes, the most impactful moments come not from what is said but from the willingness to sit in silence and give the person space to reflect. Authenticity, empathy, and patience build a safe environment where people feel genuinely supported, which can lead to greater trust and openness.
5. Close with a Commitment to Action
Every coaching discussion should ideally end with a clear action plan. By agreeing on specific next steps, both the coach and the individual create accountability and direction. Whether it’s a new habit to try, a perspective to consider, or a tangible goal to achieve, an action plan provides clarity and momentum.
The practice and skill of coaching is one of the most effective ways to set people up for success. By asking insightful questions, sharing relevant experiences, and fostering a supportive atmosphere, you can empower people to take control of their growth and unlock their full potential. When done well, coaching goes beyond guidance—it transforms individuals, making them more resilient, capable, and ready for any challenge.
If you would like to meet with other like-minded people on business growth topics like this, send me an email: sw@newviewinnovation.com.